Privacy Policy

At Ticketberry, we respect and protect the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services. By accessing our website, you agree to this Privacy Policy. If you have any questions, feel free to contact us.

1. Information We Collect

We collect information to improve your experience on our platform and to process transactions efficiently. This includes:

  • Personal Information: When you create an account, buy or sell tickets, or contact us, we may collect details such as your name, email address, phone number, and payment information.
  • Usage Data: We gather information about your interaction with our website, such as IP address, device type, browser type, pages visited, and time spent on each page.
  • Cookies and Similar Technologies: We use cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site.

2. How We Use Your Information

We use the collected information to:

  • Process and manage ticket transactions.
  • Provide customer support and respond to your inquiries.
  • Send updates, offers, and other promotional information if you’ve opted in to receive them.
  • Improve our website, services, and user experience based on your feedback and usage.
  • Ensure website security and prevent unauthorized access.

3. Sharing Your Information

We may share your information in the following cases:

  • With Service Providers: We work with third parties who assist in providing and maintaining our services, such as payment processors and customer support platforms. They only access information necessary to perform their services.
  • For Legal Reasons: If required by law, or to protect our rights and the safety of our users, we may disclose your information to legal authorities or other parties as necessary.
  • With Your Consent: We may share your information with other third parties if you give us explicit permission.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is entirely secure, and while we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Correction: You can access and update your personal information through your account settings.
  • Opt-Out: If you no longer wish to receive promotional communications, you can opt-out via the unsubscribe link in any email or by contacting us.
  • Delete Account: You may delete your account at any time, though some transaction records may be retained for legal purposes.

6. Children’s Privacy

Ticketsberry does not knowingly collect personal information from children under 13. If we discover we have collected such data, we will take steps to delete it promptly.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant updates and post the latest version on our website with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@ticketsberry.com